Regarding the congestion status of check-in

2024/09/23

Thank you very much for your continued patronage of Mercure Nagano Matsushiro Resort & Spa.

We are currently using it by a large number of customers, so we have to wait at check-in.
Especially on weekends and holidays, it may take some time to check-in procedures.

[Very crowded time zone] 15:00～17:00

We understand that this may cause inconvenience to our customers, but we ask for your understanding and cooperation.