Regarding the congestion status of check-in

2024/09/23

Thank you very much for your continued patronage of Mercure Nagano Matsushiro Resort & Spa.

Due to the fact that it is currently being used by a large number of customers, we have often waited at check-in.
In particular, during weekends and holidays, check-in may take some time.

[Very crowded time zone] 15:00～17:00

We understand that this may cause inconvenience to our customers, but we ask for your understanding and cooperation.